State Farm® Insurance Agent Stepphone Mack

"Sharon was extremely helpful in resolving my rental renewal as well as providing me with insurance cards for my vehicle. Greatly appreciated."

"Miss Sharon was very knowledgeable and kind and generous and helping me with what I needed. She makes my visit to State Farm enjoyable and not stressful"

"Stepphone Mack is my agent and he has helped me to review my policy with care and clarity. He has also recommended a roofer to check the status of my home. Stepphone is obviously helpful, but also very personable, finding common ground between us to help me feel at ease and comfortable. I recommend State Farm Insurance and highly recommend my agent, Stepphone Mack."

"Very kind and patient , knowledgeable about accounts and consistent with call backs when needed"

"State Farm Agent, Stepphone Mack, has truly provided A+ service to my family…meeting our vehicle and homeowner insurance needs. He is always a phone call away to answer any questions. We are pleased with both the rates and the service we have received. If you are looking for a seamless experience with insuring your automobiles and home, we highly recommend Stepphone Mack."

"Ms. Porter was extremely courteous, knowledgeable, and helpful answering my questions on homeowners' insurance. I will follow back up with SF after checking with my current HOI agent."

"Ms. Sharon is an exceptional addition to Mr Mack’s team. She is always willing to go above and beyond to help my family."

"If you need excellent customer service with your insurance needs, this is the place to go!"

"I can’t start by saying how genuine and helpful everyone from Mr. Mack’s team was, including him. They were very transparent with everything they were able to save me a ton of money! Very pleased with their service and I plan on using them in the future."

"I’m thankful that I chose State Farm, but mostly this agent. Starting with the office staff, she was very patient with me providing the information needed and was extremely kind. Stepphone is extremely knowledgeable and he walked me through the best policies for my family. He always followed up with me in a timely manner, and he was typically the one on top of making sure that I did everything that needed to be addressed. He is very professional, and made this a very quick and easy process."

"Our long time, State Farm agent retired early this year and we were reassigned with a new agent. Our new agent, Stepphone Mack called to introduce himself and made himself available to discuss our policy to make sure we were getting the best policy for our needs. Our home suffered from the torrential rainfall that we had in April of this year causing serious flooding in our basement. We had lost our flood insurance years ago due to having too many claims for flooding. Our new agent told us about FEMA. We never thought in a million years that we would qualify for FEMA’S flood assistance. He walked us through the steps and encouraged us to apply. We began the application process and submitted our claim. To our delight and surprise less than 8 weeks after applying we received two checks from FEMA and was able to use the money to get our basement waterproofed. Mr. Mack was kind, resourceful, knowledgeable, and extremely helpful. This agent in our opinion was truly living up to the State Farm slogan “Like a good neighbor, State Farm is there”. We are truly grateful for his expertise."

"I would definitely recommend Stepphone Mack as an insurance agent. He has been very helpful. He saved me money when I was having problems with another carrier, and he took time to listen to me about what I needed. He has been very kind, along with his associate Valerie. They have both made this experience worth the change. They get a huge shout out from our family."

"Stepphone Mack has provided excellent service for our insurance needs. I just purchased a new car, and his foresight and knowledge helped the process go smoothly. I would highly recommend Stepphone if you're looking for homeowners, auto or any insurance need."

"Your agent Angel has been busy with me and trying to get my coverage done. I am very grateful for the assistance she provided. Always professional and enthusiastic. Thank you for all your help."

"I had a good experience with Stepphone Mach, very professional working with me on a homeowners policy, and auto policy. He explained in detail about both polices, and I approved on both. I will certainly recommend Stepphone Mach with State Farm."

"Angela was such a great help. With her help I was able to save monthly and give myself coverage so my loved ones wouldn’t have to worry. What a blessing to have Angel there to help me out."

"Angel has been great and I really appreciate all the support she has been giving me."

"I had a fantastic experience with Mr. Stepphone Mack at State Farm Insurance. His professionalism and attention to detail made the process seamless. He took the time to explain all my options clearly, ensuring I found the best coverage for my needs. Mr. Mack’s exceptional customer service and genuine care for his clients truly set him apart. Highly recommend!"

"I have had the pleasure of working with Stepphone Mack and cannot recommend him highly enough. His knowledge of the insurance industry is impressive, and he is able to guide clients through the complexities with ease. What sets him apart is his genuine care for his clients; he takes the time to understand your needs and offer personalized solutions that truly fit."

"Great prices and extra special people."

"Excellent client experience with Mr. Mack! I am a new client to State Farm and I love that he thoroughly read over my auto and home policies, from my previous insurance carrier, and identified all the hidden fees and shortfalls in coverage. Not only did I get more coverage across the board, he saved me quite a bit of money. Great service!"

"Stepphone and his staff has done an excellent job of keeping updated and informed of any State Farm policies and claims. I really like how quick he and his respond to my questions."

"I appreciate the conversation Stepphone and I had he has concern for his customers and cares big ups to Stepphone and his team for reaching out to the policy holders thanks State Farm"

"In the aftermath of a recent tornado that devastated our home, Stepphone Mack, our State Farm agent, provided exemplary service that exceeded all our expectations. Despite the chaos, he showed up at our house the very next day, offering both reassurance and guidance through the claims process. Stepphone's proactive approach made our overwhelming situation feel manageable. His genuine compassion and support throughout have been helpful during this challenging time. We are grateful for his professionalism and dedication, and we recommend Stepphone Mack to anyone in need of an insurance agent who truly cares about their clients' well-being."

"While cancelling my father’s insurance as he is now disabled, Mr. Mack tried to sell insurance to me in that moment. “What can I do to get you to move your converge here?” Wholly inappropriate considering the gravity of the call. -Uncouth and uncaring"